ph957 Privacy Policy

1 Introduction and Scope

ph957 ("ph957," "we," "us," or "the Company") is committed to protecting the privacy and personal data of all individuals who access or use the ph957 online gaming platform at ph957.vip (the "Platform"). This Privacy Policy ("Policy") describes how ph957 collects, uses, discloses, stores, and safeguards your personal information in connection with your use of the Platform.

This Policy is issued pursuant to Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC) of the Philippines. This Policy applies to all players, registered account holders, website visitors, and any other individuals whose personal data is processed by ph957 in connection with the Platform.

By accessing the ph957 Platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein. If you do not agree to this Policy, you must not use the ph957 Platform.

2 Personal Information We Collect

ph957 collects the following categories of personal information from players and Platform users:

2.1 Registration and Identity Information

• Full legal name as it appears on a Philippine government-issued ID
• Date of birth (to verify the 21+ age requirement mandated by PAGCOR)
• Email address and mobile number registered in the Philippines
• Username and encrypted password
• Home address (city, province, region) within the Philippines

2.2 Identity Verification (KYC) Documents

• Copies of Philippine government-issued identification documents such as PhilSys National ID, UMID, Driver's License, Passport, or SSS/GSIS ID
• Selfie photographs submitted for biometric verification purposes
• Proof of address documents where required for enhanced KYC

2.3 Financial Information

• GCash mobile number and transaction reference numbers
• PayMaya account identifier
• Bank account details (BDO, BPI, Metrobank, or other Philippine banks) where used for transactions
• Deposit and withdrawal history, transaction amounts, and timestamps in Philippine Peso (PHP)

2.4 Gaming Activity Data

• Game session records, bet amounts, game outcomes, and win/loss history
• Responsible gaming settings, deposit limits, and self-exclusion elections
• Bonus and promotion eligibility and usage history

2.5 Technical and Device Data

• IP address, device type, operating system, and browser information
• Login timestamps, session durations, and geographic location data derived from IP address
• Cookie identifiers and similar tracking technology data as described in Section 9

2.6 Communications Data

• Records of communications between you and ph957 customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submitted to ph957

3 How We Collect Your Information

ph957 collects personal information through the following means:

• Directly from you — when you register a ph957 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, log files, and tracking technologies when you access or interact with the ph957 Platform (see Section 9).
• From third-party payment providers — GCash, PayMaya, and Philippine banks transmit transaction confirmation data to ph957 when you deposit or withdraw funds.
• From identity verification services — ph957 may use third-party KYC service providers to verify your identity documents. These providers are bound by confidentiality obligations and applicable Philippine data privacy law.
• From PAGCOR and regulatory authorities — where required for compliance with licensing conditions or legal obligations.

4 Purposes for Which We Use Your Information

ph957 processes your personal information for the following specific, legitimate purposes:

• To create, maintain, and manage your ph957 player account.
• To verify your identity and age (21+) in compliance with PAGCOR licensing requirements and Philippine AML law.
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank channels.
• To provide, operate, and improve the ph957 Platform, including games, live casino, bingo, and all other features.
• To detect and prevent fraud, money laundering, unauthorised account access, and other prohibited activities.
• To comply with ph957's legal and regulatory obligations under Philippine law, including PAGCOR directives, the Data Privacy Act of 2012, and AML regulations.
• To provide customer support and respond to your queries and complaints.
• To send transactional notifications (account activity, deposit confirmations, withdrawal updates) via SMS or email.
• To send promotional communications, bonuses, and offers — subject to your communication preferences and opt-out rights.
• To operate responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods.
• To analyse Platform usage patterns for the purpose of improving user experience and game offerings for Filipino players.

5 Legal Basis for Processing

ph957 processes your personal information on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules:

• Consent — where you have expressly provided consent, including for marketing communications. You may withdraw consent at any time by contacting ph957 or adjusting your account notification settings.
• Contractual necessity — processing required to perform the contract between you and ph957, including account operation, payment processing, and provision of gaming services.
• Legal obligation — processing necessary for ph957 to comply with Philippine law, PAGCOR regulations, AML requirements, and NPC directives.
• Legitimate interests — processing necessary for ph957's legitimate interests such as fraud prevention, platform security, and service improvement, provided such interests do not override your fundamental rights and freedoms.

6 Disclosure of Your Information

ph957 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. ph957 discloses your personal information only in the following circumstances:

• Payment processors — GCash, PayMaya, BDO, BPI, Metrobank, and 7-Eleven receive the minimum personal and financial data necessary to process your transactions.
• KYC and identity verification providers — third-party providers engaged to verify your identity documents under strict data processing agreements.
• Game content providers — third-party game studios whose titles are hosted on ph957 may receive anonymised session data for game performance purposes. These providers do not receive personally identifiable information.
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where disclosure is required by law or court order.
• Professional advisors — legal counsel, auditors, and accountants acting in their professional capacity for ph957, under professional confidentiality obligations.
• Business transfers — in the event of a merger, acquisition, or sale of all or a substantial portion of ph957's business assets, your personal data may be transferred to the acquiring entity subject to equivalent privacy protections.

7 International Data Transfers

ph957's primary operations, servers, and data processing infrastructure are located within the Philippines. Where ph957 engages third-party service providers located outside the Philippines (such as certain cloud infrastructure or game technology providers), ph957 ensures that adequate safeguards are in place for any cross-border transfer of personal data, including contractual data processing agreements that impose obligations equivalent to those required under the Data Privacy Act of 2012 and NPC standards.

8 Data Retention

ph957 retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and PAGCOR regulations. Specific retention periods include:

• Active account data — retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine AML and gaming regulations.
• KYC documentation — retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Transaction records — retained for a minimum of five (5) years as required by the Bangko Sentral ng Pilipinas and PAGCOR regulations.
• Customer support communications — retained for three (3) years from the date of communication.
• Marketing consent records — retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, ph957 will securely delete or anonymise your personal information in accordance with NPC guidelines.

9 Cookies and Tracking Technologies

ph957 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used by ph957 include:

• Strictly necessary cookies — required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Performance and analytics cookies — used to collect anonymised data about how players navigate and use the Platform, enabling ph957 to improve performance and user experience.
• Functional cookies — used to remember your preferences, language settings, and responsible gaming tool configurations.

You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ph957 Platform, including your ability to log in and access games.

10 Security of Your Personal Information

ph957 implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph957 servers
• Two-factor authentication (2FA) available for all ph957 Login sessions
• Encrypted storage of passwords and sensitive personal data
• Role-based access controls limiting ph957 staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing of Platform infrastructure
• Automatic session timeout and active session monitoring tools

While ph957 takes all reasonable steps to protect your personal information, no data transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your ph957 Login credentials and must notify ph957 immediately if you suspect any unauthorised access to your account.

11 Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal information held by ph957:

• Right to be informed — to be notified of the processing of your personal data, including the purposes for which it is used.
• Right of access — to request a copy of the personal information ph957 holds about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking — to request deletion or blocking of your personal data where processing is no longer necessary, subject to ph957's legal retention obligations.
• Right to object — to object to the processing of your personal data, particularly for direct marketing purposes.
• Right to data portability — to receive your personal data in a structured, commonly used format where technically feasible.
• Right to damages — to be indemnified for damages sustained due to inaccurate, incomplete, outdated, or unlawfully obtained or used personal data.

To exercise any of the above rights, please submit a written request to ph957's Data Privacy Officer using the contact details in Section 14. ph957 will respond to verified requests within fifteen (15) business days.

12 Children and Minors

The ph957 Platform is strictly for individuals aged 21 years and above as required by PAGCOR regulations and Philippine gambling law. ph957 does not knowingly collect personal information from individuals under the age of 21. If ph957 becomes aware that personal data belonging to an underage individual has been collected, that data will be immediately deleted and the associated account permanently closed. Any funds deposited on an underage account will be handled in accordance with PAGCOR guidelines.

If you are a parent or guardian and believe that a minor has registered or attempted to register on the ph957 Platform, please contact ph957 customer support immediately at [email protected].

13 Amendments to This Policy

ph957 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC regulations, PAGCOR requirements, or ph957's data processing practices. The updated Policy will be posted on this page with a revised effective date. Where changes are material, ph957 will notify registered players via email or in-Platform notification. Continued use of the ph957 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14 Contact and Data Privacy Officer

ph957 has appointed a Data Privacy Officer (DPO) as required by the Data Privacy Act of 2012. All data privacy inquiries, requests to exercise your data subject rights, and reports of potential data breaches should be directed to:

• Data Privacy Officer – ph957
• Email: [email protected] (subject line: "Data Privacy Request")
• General Customer Support (24/7): [email protected]
• Partnerships & Affiliates: [email protected]

ph957 will acknowledge all data privacy requests within five (5) business days and aim to resolve them within fifteen (15) business days. If you are not satisfied with ph957's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.